Senior Manager, Cloud Operations

Job Description:

The Senior Manager, Cloud Operations is a key member of the technology team, reporting to the EVP Cloud Operations. The primary goal of this position is to ensure reliable, scalable, secure, cost-efficient cloud operations. This is a take-charge, get your hands dirty engineering position requiring technical prowess, flawless execution, and an eye for clever money-saving solutions.

Key Responsibilities:

  • Responsible for scalability, availability, reliability and efficiency of the platform
    • Utilize VM scale sets to autoscale VMs dynamically
  • Collaborate with the software development team on making sure our system is architected to work well with scaled-up cloud approaches
  • Design, implement and operate the production environment of our government-cloud with Kubernetes, Docker, etc.
  • Manage cloud operations budget, forecast, and variances
    • Azure cost management, including Advisor and Monitor software
  • Manage relationships with customers/partners/vendors
  • Other responsibilities as assigned by senior management



  • 5+ years experience in Site Reliability Engineer-type role 
  • 5+ years experience running production environments in major cloud platforms (AWS, Azure or Google)
  • 5+ years experience developing software, with at least 2 years of experience using Docker, Kubernetes, and public or Gov cloud
  • Working knowledge of at least one of AWS, Azure, or GCP, both AKS/EKS/GKE or on-instance k8s deployments. If you don’t have Azure experience, you must be willing to learn quickly
  • Experience working on an operational team for high availability applications 
  • Experience with high security FedRamp / CJIS audited infrastructure 
  • Experience with cloud monitoring tools such as Nagios, ELK-stack, CloudWatch, New Relic, etc.

Nice to Have:

  • Familiarity with Docker containers, Docker orchestration using Kubernetes 
  • Jenkins or similar continuous integration platform 
  • Continuous delivery goals 
  • Familiarity with both Windows and Linux production environments. 
  • Familiarity with orchestration tools (Puppet, Chef, Salt, Ansible, Terraform, etc.)

Supervisory Responsibility:

  • No direct reports. 


  • Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Required Education and Experience:

  • Bachelor's degree in technology, business or related field.